Home Hotel Aurora - Tromso

Really good customer service

The room with rituals toiletries.

Hotel was good priced and great relaxing, I loved the stay.

fantastic and amazing location to attractions like lone slydahl, that was right by the hotel. the rooms were all nicely furnished and huge with quality bed.

Rooftop hot tub with views, Proximity to cruise terminals, Scenic local tours

They should rethink the no air conditioning policy!!! The noise levels in the hallways are distracting!!! The dinner scheduling creates so much hassle for late arrivals!!!

Loved my really good stay in the Arctic winter. The location seemed perfect very close to everything. Plus, it was near the centre as well as the mountain. Economy double room I stayed at was functional with an extra heater.

Breakfast and dinner were okay. Central location.

The standard rooms are very small. The electronic lock has not recognized the code of the locking card several times. You had to go to the reception every time and get a new room card.

For Norway, one of the most expensive travel countries in the world, the price-performance ratio is very good. Straight through the offered half board. The food was really delicious and freshly prepared. We could also get a vegetarian alternative every day. The location at the harbour is a good starting point for excursions.

The guest room is tastefully decorated and decent size. It has amazing location for visiting a historical place museum.

- Staff was excellent at the desk. Had several issues and they helped me fast and gave me full support. They have been friendly and available all time. I appreciated it greatly. - Location was very good and the services (Spa, Jacuzzi) were great. - My room had a very nice view of the library, which I enjoyed. - The hotel is quite modern and I like the design

- Room cleaning service: I stayed 2 nights and the first one my room was not cleaned, just towels were changed. I am not sure if it was just an accident as I saw the service passing around and being efficient. - There were works going on in the entrance, which I don't recall being informed of when I called them. Totally understandable given it was off season. - There was no real wardrobe in my room, even if I was in a standard room.

Very good breakfast, very centrally located

Great location, good breakfast selection, friendly staff

No boxes or storage space for clothing. Poor light in the standard room.

Reception staff all very helpful and spoke perfect English . Location excellent for getting around .

From the description and photographs on the web site I expected a room with a view of the harbor . In fact the hotel only has three rooms with a view of the harbor . Majority of rooms look out onto the hotel opposite and if you're really lucky like us you can have a room overlooking the main street directly above the bus stop.

position

refurb at present materials left around

Good breakfast buffet, central location at the harbour, nice personnel

Whirlpool on the roof terrace is closed. Spa is very clearly arranged

atmosphere, location, staff, clean, spacious room, view from restaurant, internet

very little storage facility for clothes etc. in room (no wardrobe, no cupboard, no drawers) weather :-)